Becoming excellent = becoming “Googley”

Google User Experience – Ten Principles to Make Things “Googley”:

  1. Focus on people: their lives, their work, their dreams.
  2. Every millisecond counts.
  3. Simplicity is powerful.
  4. Engage beginners and attract experts.
  5. Dare to innovate.
  6. Design for the world.
  7. Plan for today’s and tomorrow’s business.
  8. Delight the eye without distracting the mind.
  9. Be worthy of people’s trust.
  10. Add a human touch.

This list come from the “Our Philsophy” section of the Google corporate website. For each point, there’s a paragraph or two explaining the principle and how the Google User Experience team applies it.

What if you applied these principles in your own business?

(Link thanks to Designing Innovations.)

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Taking great product and tutorial photos

Sample closeup photo with interesting background, from Photojojo
On the web, great photos make the difference between making a sale and losing it to another site. Photojojo offers excellent tips on taking good, clear, and engaging photos for online sales and online tutorials:

 

How to Shoot

  • Use a tripod even if you think you have enough light. When you’re taking photos of small objects, a little camera shake can end up blurring major details.
  • For small items, get in as close as you can. Make the viewer feel like they could reach out and touch it. Use the macro setting on your camera.

I’ve known about the lighting issues, but I need to use my tripods more often. If you’re looking for a good, highly portable tripod, check out the UltraPods (sold by my friend Keith Jackson’s company, Industrial Revolution). Perfect for tabletop use, or to get a nice timed photo while you’re out hiking.

(Photojojo link via Lifehacker.)

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Intro to LinkedIn presentation

Excerpt of a screenshot of Cynthia's LinkedIn network statistics

Last week I gave a talk to a group from National City Bank about LinkedIn, the social networking site for professionals. Everyone who attended the talk seemed to have heard of LinkedIn and to have received invitations to join; some people told me they received a couple new invitations every week. Yet the majority of the group weren’t sure what the site was about or how to handle invitations, much less how to get any benefit from the site.

I don’t think these people are alone. Although LinkedIn is easy to join and to use, the concept of it escapes a lot of people at first.

I used to think of LinkedIn as an address book on steroids, with the key advantage being that everyone is responsible for keeping their own contact information up-to-date. It would be a great tool even if there were all it did.

But it’s much more powerful. That’s what my talk was about.

You can download my speaker’s notes for the presentation here: Intro to LinkedIn by Cynthia Closkey. (You’re free to extend this presentation and adapt it, but please link back to me or credit me when you do.)

I’ll elaborate on the key topics from this presentation here on the blog over the next few days.

I’m indebted to Zale Tabakman and his presentation "Seven Ways to Generate Business with LinkedIn" for a number of the ideas in this presentation. His approach differs slightly from mine; he’s been quite successful, so you’ll want to see how he uses LinkedIn as well. I cribbed a few more ideas from Guy Kawasaki’s blog post "Ten Ways to Use LinkedIn," another excellent resource.

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Mayday! The benefits of asking for help

Asking for help and incorporating what other can do for you will make
you more productive, but will also open up perspectives and points of
view that you might not have possessed previously. Asking for help
also creates an obligation for you to return the favor or at least be
available to help others. This creates a sense of shared work and
shared effort, and builds a stronger team. When individuals don’t seek
each other’s advice, team building and collaboration are much harder to
achieve.

Thinking Faster touts the benefits of asking for help. This is great advice for small business owners and entrepreneurs who are used to carrying the weight themselves: Share the load with others, and you’ll be stronger and go faster.

(Link thanks to Designing Innovations.)

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It’s our birthday!

Birthday rockets

Birthday rockets, originally uploaded by Eamonn_Sullivan.

Big Big Design is officially three years old today.

You may well question the business strategy that would bring me to launch my web design company on April Fool’s Day. The fact is, it’s the start of the second quarter of the year, and that’s just how it all worked out.

Thanks very much to all our clients and partners for working with us. We’re excited to keep making great sites and helping people master the Internet for years to come.

Now, where can I find some cake….

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